There are a few options for getting answers to your questions.
We have a multilingual support team available to help via email and chat.
You can also explore our comprehensive knowledge base, which covers a wide range of topics.
Email Support
You can find the Contact us option on the home support page. We encourage you to send us screenshots or problematic documents to save time later on.
- Click on the Contact us button.
- You will need to enter your email address. A security code will be sent to you.
- Enter the code and click on Validate. You will then be able to open a request.
- Fill out the request form.
- Click Submit.
- Your ticket will be created.
- You'll receive an email confirming we received your request, and our support team will follow up with you as soon as possible.
Contact us via Chat
- Click on the Chat button in the bottom right corner of the page to open the chat window.